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Investment Overview

FAQ

What is the 'Investment Overview' page?
The 'Investment Overview' page provides a detailed summary of your current investment status, including your character level, starting fund balance, fees, and performance over time. It allows you to manage and track your investments easily.
What can I see on the 'Investment Overview' page?
You can view the following details:

- Your character level: The character type you have chosen.
- Startup balance: The remaining balance in your wallet.
- Starting fund fee: The percentage fee applicable for your starting fund.
- Investor level: Your current investment tier and benefits.
How can I check my remaining fund?
Your remaining fund balance is displayed in the 'Startup balance' section. This shows how much of the fund is still available for use.
What is the 'Starting Fund Fee'?
The starting fund fee is a percentage of the starting fund you need to pay when accessing the fund. The exact percentage depends on your character level and the amount of the starting fund.
How do I set and purchase my starting fund?
You can use the slider or input field to set the desired amount of the starting fund.
After setting the amount, click the 'Buy' button to complete the purchase.
If there is any remaining balance in your starting fund, it will be displayed, and you can use it anytime by paying the corresponding fee.
How can I upgrade my investor level?
Your current investor level is shown on the page, along with the benefits and requirements for upgrading.
To upgrade:

- Review the conditions for the next level.
- Make the required investments or purchases to meet the criteria.
- Confirm the upgrade when eligible.
What should I do if I encounter an issue with my starting fund or transactions?
If you experience any issues:

- Use the 'Help' button on the page to contact support.
- Provide your transaction details for faster assistance.
Is the starting fund refundable?
No, the starting fund is not refundable. Once accessed and the fee is paid, the funds are available for use within the platform.
How often is the data on this page updated?
The data is updated in real-time to ensure you have the most accurate information about your investments and performance.
What if I need help understanding the page?
You can click on the 'Help' or 'FAQ' button for detailed explanations or contact customer support for personalized assistance.